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2 Year Warranty
30 Day Returns Policy
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12+ Years Online
Benetton Sunglasses BE7011 800 59 - Description
Shipping & Returns
To help you with your Christmas shopping, products bought from 12th October can be returned up to 10th January 2025. This gives gift recipients plenty of time to return unwanted presents, so you can shop early without worrying. Any purchases made after the 22nd December will be eligible for the normal 30 day returns period.
To take advantage of this Extended Returns Period, the Sales receipt document must show a purchase date of 12th October to 22nd December 2024.
Last Day for Guaranteed Christmas Delivery is Thursday 21st December with Next Day Delivery Option.
Unwanted items purchased online can be returned to our Office Address details on the About us Page of our website. Items returned by post must be posted by 12th January 2025.
You will receive an email confirmation as soon as you place an order giving you all relevant information including a sales receipt and delivery information.
2. Delivery timescales
The delivery time scale is specified on the product page and at the checkout to indicate when you will receive your order.
We Offer Free Shipping 3-6 Working Days, Next Day delivery and order in items delivery is 6-12 Working Days.
Due to the nature of the watches and jewellery which we sell, we operate a strict fraud screening process (e.g. you specify an alternative residential address as the delivery location which resides in another county to the billing address) there may be a delay of a few hours while we perform the appropriate checks. If we are unable to validate your order, you will receive an email to inform you of this.
Please note: In rare circumstances, during extremely busy periods it is not always possible to dispatch all orders the same day.
For order in items, you can usually expect to receive the item within 6-12 business days Approx. If the delay is likely to be significantly longer than this we will contact you either by telephone or email to inform you of an approximate delivery date.
In the event of a delay, we will contact you either by email or telephone to inform you of this.
2.1 International deliveries
The delivery estimate on the product page apply for international deliveries. International orders are shipped by Royal Mail International, who passes the package onto your overseas delivery company. International shipping is calculated in the checkout, and is usually £9.99 to most destinations, and the delivery timescale is a non-guaranteed 3 - 10 working days. We Delivery to All Parts of Europe. We can also provide an Express International Delivery please contact us.
Please note that certain brands have shipping restrictions, and this is shown on the product page.
3. Postage method
All orders free Shipping go with Royal Mail 1st Class Recorded Signed for. This means your item will be delivered between 3 to 5 working days. We can offer Next Day Delivery with Royal Mail Special Delivery For Any Items out of stock delivery time is 3-8 Working days and finally we can offer a Guaranteed Saturday delivery.
International orders are charged at £9.99 depending on your location. If your country is exempt from VAT (e.g. outside the EU) this will be removed from your order total in the checkout.
4. Missed deliveries
If you are not in to receive the delivery at the time the delivery is attempted, the Royal Mail will leave you a card. This will allow you to telephone them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office. Due to security reasons, all items must be signed for and we cannot send items unrecorded.
If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to redispatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.
5. Late deliveries or dispatch
Although we are able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day. We regret that this situation can occur occasionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day.
The other circumstance which may cause a delay is when the delivery service itself has a problem. This, again, is a rare situation but is unfortunately beyond our control. In these situations, we will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.
5.1 Consequential loss for late deliveries
If a delivery is late, e.g. the postal service fails to deliver within the guaranteed timescale, then we will provide a refund of any delivery charges that were charged to you. If the delivery was free, we do not provide financial compensation to cover consequential losses, e.g. Time taken off work to receive.